CANS Communication

CANS Cloud PBX

Empowering Your Business,

Unlocking Your Potential with CANS

What is CANS Cloud PBX ?

In the expansive realm of telecommunication, numerous solutions vie for the attention of businesses. However, not all are created equal. CANS Cloud PBX differentiates itself not merely as another hosted PBX option but as the *premium* Cloud PBX offering in the market. Here's why.

CANS Cloud PBX or Hosted PBX is a telophone platform on cloud or internet, thus no requirement of any physical IP PBX installation, server, or any cable wiring. With CANS, users are able to add more phone numbers, lextension lines, and manage calll flow effectively without annual maintainance or software upgrade cost anymore.

CANS Cloud PBX : highest standard of communication solution

In this day, we can communicate boundlessly, as a result all business have to compete to gain customers’ attention. CANS Cloud PBX is not just a choice , we position ourselves as“premium quality, efficient cost”. We guarantee to provide up-to-date features, highest quality, yet reasonable price which is friendly for startup company.

Why Choose CANS Over Traditional Hosted PBX?

Innovative Features

Our dedication to innovation is unwavering. At CANS, we're continuously researching and implementing features that not only meet but anticipate the evolving needs of modern businesses.

Unmatched Reliability

Where some providers may face downtimes or glitches, CANS Cloud PBX stands resilient. Our infrastructure ensures that businesses enjoy uninterrupted communication, a key component for growth and customer satisfaction.

All-Cloud Infrastructure

Forget the shackles of on-site equipment and limitations. With CANS, everything is cloud-based, granting businesses the flexibility they need in today's dynamic environment.

Scalability for Every Business

Whether you're a startup or an established conglomerate, CANS scales seamlessly to fit. Our system can adapt to any business size, ensuring no one is left behind.

User-Friendly Interface

Premium doesn’t mean complicated. CANS is designed with user experience in mind. Navigating our interface is intuitive, making complex tasks straightforward.

Dedicated Support

Our commitment to our clients doesn't end with a sale. We offer continuous support, ensuring businesses are always at the top of their game.

When you pick CANS, you would acquire not only call center platform, but a Partner who join your business path heading to the future.

What are the solution of CANS ?

Enhanced Security with CANS Cloud PBX: ISO27001 Certification Makes the Difference

In an era where security in digital communication is non-negotiable, CANS Cloud PBX emerges as a beacon of trust and reliability. Our commitment to unparalleled security standards is not merely a promise; it's proven by our ISO27001 certification. This globally recognized achievement signals our unwavering dedication to safeguarding your business communications.

What Sets CANS Apart: 1. Commitment to Security Excellence: Our ISO27001 certification demonstrates that CANS operates under the strictest security guidelines. Every call, interaction, and data transfer is handled with the utmost security precision. 2. Building Trust & Assurance: Beyond a mere certification, ISO27001 is a mark of distinction. Stakeholders, partners, and clients can transact with peace of mind, knowing they're supported by a CANS system grounded in world-class security measures. 3. Mitigating Business Risks:* With the enhanced security of CANS Cloud PBX, potential threats related to data breaches, compliance violations, and other security challenges are substantially reduced. 4. A Competitive Edge: In a saturated market of PBX solutions, CANS provides a unique advantage. Convey to your clients and partners that security isn't just an option but a priority, with a platform that meets and exceeds global standards.

Turn to CANS Cloud PBX, where advanced communication solutions are seamlessly integrated with top-tier security. Whether your concern is compliance, safeguarding data, or elevating business credibility, trust in CANS to deliver.

Retain Your Established Number with CANS

Switching communication technologies shouldn't mean abandoning a phone number that your customers have recognized and trusted for over a decade. With CANS, you can smoothly transition to modern communication systems without changing your well-established number.
Our hybrid solution allows you to effortlessly integrate your existing phone number into the CANS cloud system. For PSTN lines, connectivity is achieved via a VOIP Gateway over the internet, necessitating a fixed IP.
SIP lines can be directly linked to our system. As for mobile numbers, though the physical SIM card needs to be integrated into the cloud system,
you can continue making calls through the CANS cloud mobile app.

Real-time Call Analytics with CANS Cloud PBX

Understanding call dynamics is pivotal for any business. CANS Cloud PBX provides real-time call analytics, enabling businesses to make immediate and informed decisions. Here's how our real-time call reports can be a game-changer for you:

  1. Boost Customer Service:By analyzing call trends, businesses can identify and rectify customer service shortcomings. For instance, spotting a rise in abandoned calls can prompt a deeper investigation to enhance the caller experience.
  2. Elevate Sales Prospects:Recognizing frequent callers or clients through our reports provides an opportunity to further engage and understand their needs, possibly leading to increased sales.
  3. Optimize Costs:By monitoring call durations and agent handling times, businesses can identify areas needing efficiency improvement, potentially reducing operational costs.
  4. Immediate Problem Solving:With real-time analytics, issues like unexpected call volume spikes can be instantly addressed, ensuring consistent customer experiences.

Cost-Efficiency with CANS Cloud PBX

In essence, CANS Cloud PBX is not just a telecommunication solution, but a strategic move towards substantial operational savings and efficiency.

  1. Zero Hefty Initial Investments: Dive into the advanced telephony world without the burdens of traditional hardware or software costs. Our cloud PBX handles it all, allowing businesses to commence seamlessly and cost-effectively.
  2. Flexible Scaling: Align with your business needs effortlessly. Whether you're expanding, contracting, or experiencing seasonal call spikes, adjusting user counts is a breeze without the extra hardware or software expense.

High Availability Architecture of CANS Cloud PBX

For businesses where downtime is not an option, CANS offers an advanced High Availability (HA) solution. The HA architectural design ensures that systems remain operational, even during unforeseen failures or disruptions. Specifically for CANS Cloud PBX, our focus is to drastically minimize any potential downtime or service interruptions. This is achieved by incorporating redundancy for vital components and utilizing automatic failover mechanisms.

In the rare event one component fails, another seamlessly takes over, guaranteeing consistent service. Furthermore, you have the flexibility to select your primary and secondary systems from a range of global cloud providers, including GCP, AWS, Azure, and more.

Proof is in the Savings

A monthly all-you-can-call service
For any sales-oriented business , every minutes that telesales or telemarketing agents made a call, will be charged. Normally the calling cost can rarely be controlled ; says may be as 10,000 minutes in some month and 1;000 minutes in another. If these costs is successfully controllable, your profit will consequently increase.

CANS provide an All-You-Can-CAll service via sim with no limitation, as a result your monthly call charge can be controlled. This service allows you to dial any numbers of all network operators for 24 hours a day. For your information, the monthly fee is just hundreds baht per. number. You then feel free to mke unlimited calls to potential customers to boost target sales volume. On your customer’ s screen, it will show your preselected sim number.

Flexibility of Packages Selection

In an organization, each position in diferrent department will be responsible for various type of duties. This is why CANS has designed variety of package solutions for you to allocate them separately to suit each particular job postions. For example, the selection of Call Center Package for the call center agents , together with ECO+ Package for the back officer.

Unified Communication with CANS Hosted PBX: Any Device, Anytime, Anywhere

Hosted PBX with multi-device support redefines how businesses communicate. By allowing the use of diverse devices to make and receive calls, it provides unparalleled flexibility in how businesses operate, catering to desk-bound employees, on-the-move professionals, and remote workers alike.

Support an organization’s growth and expansion

As our customers receive qualified platform and service from time to time, their organization grow and expand. CANS allows unlimited addition of user’s lines effective within 3 business days.

Increase Organization’s Reliability

You can iacquire a land line phone numbers 02-XXX-XXXX instantly without wiring any cable. The land line number will increase the reliability of your organizaton. Moreover we can provide any favorite numbers as requested.

Make a call anytime anywhere

Wherever in this world you are traveling, you can do your business.
By CANS mobile application, you will able to make and receive your calls anytime.

Unified Communication with CANS Hosted PBX: Any Device, Anytime, Anywhere

Hosted PBX with multi-device support redefines how businesses communicate. By allowing the use of diverse devices to make and receive calls, it provides unparalleled flexibility in how businesses operate, catering to desk-bound employees, on-the-move professionals, and remote workers alike.

Support an organization’s growth and expansion

As our customers receive qualified platform and service from time to time, their organization grow and expand. CANS allows unlimited addition of user’s lines effective within 3 business days.

Increase Organization’s Reliability

You can iacquire a land line phone numbers 02-XXX-XXXX instantly without wiring any cable. The land line number will increase the reliability of your organizaton. Moreover we can provide any favorite numbers as requested.

Make a call anytime anywhere

Wherever in this world you are traveling, you can do your business.
By CANS mobile application, you will able to make and receive your calls anytime.

Unique Value of CANS Cloud PBX

Multiple Route of IVR

The multi-route IVR feature in CANS allows you to create different IVR menus and routing rules for different time conditions. This can be useful for a variety of purposes, such as

  1. For IVR setup during business hours
    we can assign extension numbers to lead customer to customer service or financial department.
    For non business hours, we can inform our business hours to contact back again and also record a voice message.
  2. For IVR setup during holidays
    We can annouce pre-recorded seasonal greeting and transfer call to available department. In case the company is closing on holiday, IVR can also advice how to leave a voice message.
  3. IVR can be set to lead customer to various locations or branches.

CANS' Crystal Voice IVR Greeting Feature

Elevate your customer's call experience with CANS' Crystal Voice IVR. This feature supports high-quality audio, regardless of file size or format, ensuring your IVR greetings always sound professional.
Key Benefits:

  1. Professional First Impressions:Clear IVR greetings enhance the customer's experience and reduce misunderstandings.
  2. Boost Your Brand: Use your greeting to underline your brand's values or promote special offers.
  3. Cost Efficiency: Improved customer interactions can decrease the need for live agent escalations.

Corporate Centralized Phonebook

Enhance your business communication with our Cloud PBX-hosted centralized phonebook. Accessible from anywhere and any device, it's a modern solution tailored for today's business needs.

LINE Notification for Miss called

Never miss a call with CANS' LINE notification feature. Receive instant alerts on your LINE account for any missed calls, ensuring crucial business opportunities aren't overlooked. For every missed call, you'll receive an alert on LINE detailing the caller's name, phone number, and the time of the call. Further details, like the caller's account number or call purpose, can also be accessed with a simple tap.

Intelligent Call Return

Optimize your call handling with CANS unique Call Return feature. Streamline your communications and elevate the experience both for your team and your customers.

Stability of CANS Mobile App: Ensuring Calls Don't Go Unnoticed

Never let critical business calls slip through the cracks. Unlike many soft-phone applications that fail to alert users about incoming calls when running in the background, CANS Mobile App boasts a robust notification system. Every call is brought to your attention, ensuring seamless communication, every time.

CANS Cloud PBX Call Recording: Tailored to Your Needs

With CANS, you have full control over your call recording preferences. Selectively choose the nature of calls you wish to record, whether inbound, outbound, or even internal calls. You can also refine your preferences further by choosing to record calls from specific extensions or particular customers.
Key Benefits of CANS Call Recording:

  1. Compliance:Regulatory obligations often mandate businesses to record certain calls. CANS allows you to ensure compliance by selectively recording the requisite calls, ensuring you never miss a beat when it comes to legal standards.
  2. Security:For industries where security is paramount, especially ones involving financial transactions, CANS offers the ability to specifically record all relevant customer interactions. Customize your settings to match the level of security your business demands.
  3. Training: Empower your training processes by leveraging recorded calls. Whether you're onboarding new staff at a call center or refining your customer service processes, CANS lets you record essential calls that can be invaluable for training purposes.

The voice recorder feature is. capable of recording conversation from both inbound & outbound call via IP phone, smart phone (Android OS and IOS), and computer. In addition, you can choose the duration of backup voice recording files for up to 10 years long. Also you can assign an access authorization to the recorded data, so they will be kept securely from non authorized one.

Unique Value of CANS Cloud PBX

Automatic Speech

สามารถแปลงเสียงเป็นข้อความหรือ Text ได้อัตโนมัติ เพื่อความรวดเร็วในการค้นหาข้อความที่ต้องการโดยไม่ต้องฟังไฟล์เสียงจนจบ

Call Return

ระบบที่สามารถจับคู่สายโทรเข้า กับเบอร์ภายในที่โทรออกล่าสุดได้ เพื่อไม่ให้พลาดทุกการติดต่อที่สำคัญ

Intregration

สามารถ Integration Connect กับระบบ Zoho, Saleforce, Zendesk, API ได้ เมื่อมีสายโทรเข้า ระบบจะทำการเปิด Ticket ของ Zendesk ให้อัตโนมัติแก

Auto Dialer

สามารถโทรออกเพื่อให้ระบบ IVR แจ้งข้อความอัตโนมัติ  เช่น ยอดคงเหลือ จำนวนเครดิต ชื่อ คะแนน วันที่ เวลา เหมาะกับการทำการตลาด แจ้งโปรโมชั่น แจ้งข้อมูลทางเครดิต หรือธนาคาร

Extention Package for CANS Cloud PBX

ECOPlus

฿ 200 Monthly
  • Auto Attendant
  • ACD Group
  • Queue
  • Call Forward
  • Call Transfer
  • Call Pickup
  • Call Free Group
  • Follow me
  • Call Conference
  • Voicemail Boxes by Extention
  • CDR Report
Select

Standard

฿ 400 Monthly
  • Auto Attendant
  • ACD Group
  • Group
  • Call Forward
  • Call Transfer
  • Call Pickup
  • Call Free Group
  • Follow Me
  • Call Conference
  • Voicemail Boxes by Extention
  • CDR Report
  • Call Recording
Select